The United Republic of Tanzania

TCRA Consumer Consultative Council (TCRA-CCC)

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About Us

History Functions Vision and Mission Core Values

This Page covers information about TCRA CCC, History, Functions, Mission and Vision
Administration

Councillors Management Organisation Structure

This page covers information about TCRA CCC leadership
Publications

Acts and Guidelines Brochures Council Strategic Plan 2019/20 - 2025/26 Online Newsletter Reports Voice of Consumers of Communications' Services Report of the Controller and Auditor General for the Financial Year 2023/24

This page covers different consumer education publications.
Media Center

Video Gallery Photo Gallery Speech and Press Releases

This page covers consumer education information and other related news through media platforms
Regional Consumer Committees

Regional Consumer Committees Contacts RCC Guidelines

This page covers informations related to Regional Consumer Committees
Consumer Issues

Consumer be aware Online Safety Tips Online Child Protection Consumer rights and Obligations Complaints Handling Procedures Online Protection Education Sim card Registration Authentification

This page contains educational insights on how to protect consumers and use of social media without breaking existing Laws and Regulations.
Monitor Data Usage

GlassWire App Link Check Internet Data Usage Link Data Usage Monitor Link Data manager and Data Usage Internet Usage

This page provides you an opportunity to monitor your data usage through various Mobile Application links provided here. We recommend you to contact your service provider through customer service number 100 in case of any complaint.
Contact Us
Staff Mail
FAQ's

Ms. Mary Shao Msuya

The Tanzania Communications Regulatory Authority Consumer Consultative Council (TCRA CCC) was established under Section 37 of the Tanzania Communicati... Read More

TCRA Consumer Consultative Council (TCRA-CCC)

Hon. Jerry William Silaa in a group photo with Chairpersons of the Institutions under the Ministry and Heads of Institutions

Mwenyekiti wa TCRA CCC Bi. Hawa Ng'umbi akisalimiana na Mhe. Waziri Jerry William Silaa Bungeni Dodoma

Launching of Online Fraud Campaign #SITAPELIKI

Lauching of Online Fraud Campaign #SITAPELIKI

Hon. Minister Jerry William Silaa (Mp), Deputy Minister, Permanent Secretary and Deputy Permanent Secretary in a Group Photo with the Heads of the Institutions Under the Ministry

Hon. Minister Jerry William Silaa (Mp), Deputy Minister, Permanent Secretary and Deputy Permanent Secretary in a group Photo with the Chairpersons of the Institutions under the Ministry

Kigoma Regional Consumer Committee in a group Photo after Radio Session at Main FM Radio Kigoma

Simiyu Regional Consumer Committee members in a group Photo with Regional Commissioner Hon. Kenan Kihongosi

Group photo after MoU Signing event between Foundation for Civil Society (FCS) and TCRA CCC on advancing consumer protection and rights in the communication sector of Tanzania.

MoU Signing event between Foundation for Civil Society (FCS) and TCRA CCC on advancing consumer protection and rights in the communication sector in Tanzania.