The United Republic of Tanzania

TCRA Consumer Consultative Council (TCRA-CCC)

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About Us

History Functions Vision and Mission Core Values

This Page covers information about TCRA CCC, History, Functions, Mission and Vision
Administration

Councillors Management Organisation Structure

This page covers information about TCRA CCC leadership
Publications

Acts and Guidelines Brochures Council Strategic Plan 2019/20 - 2025/26 Online Newsletter Reports Voice of Consumers of Communications' Services Report of the Controller and Auditor General for the Financial Year 2023/24

This page covers different consumer education publications.
Media Center

Video Gallery Photo Gallery Speech and Press Releases

This page covers consumer education information and other related news through media platforms
Regional Consumer Committees

Regional Consumer Committees Contacts RCC Guidelines

This page covers informations related to Regional Consumer Committees
Consumer Portal
Consumer Issues

Consumer be aware Online Safety Tips Online Child Protection Consumer rights and Obligations Complaints Handling Procedures Online Protection Education Sim card Registration Authentification

This page contains educational insights on how to protect consumers and use of social media without breaking existing Laws and Regulations.
Monitor Data Usage

GlassWire App Link Check Internet Data Usage Link Data Usage Monitor Link Data manager and Data Usage Internet Usage

This page provides you an opportunity to monitor your data usage through various Mobile Application links provided here. We recommend you to contact your service provider through customer service number 100 in case of any complaint.
Contact Us
Staff Mail
FAQ's

Ms. Mary Shao Msuya

The Tanzania Communications Regulatory Authority Consumer Consultative Council (TCRA CCC) was established under Section 37 of the Tanzania Communicati... Read More

TCRA Consumer Consultative Council (TCRA-CCC)

Katibu Mtendaji wa TCRA CCC Bi. Mary Shao Msuya akiwasilisha taarifa kuhusu Mfumo wa Kuhudumia Watumiaji wa Huduma za Mawasiliano (Mtumiaji App) wakati wa uzinduzi wa mfumo Jijini Dar es Salaam

Official launch of Digital Platform for Consumer engagement (Mtumiaji App)

Waziri wa Mawasiliano na Teknolojia ya Habari Mhe. Angallah Jasmine Mbelwa Kairuki akikabidhi Tuzo ya udhamini kwa Mwakilishi wa Mtendaji Mkuu wa Mfuko wa Mawasiliano kwa Wote (UCSAF)

Minister of Communication and Information Technology Hon. Angellah Jasmine Mbelwa Kairuki in a Group Photo with Council Members

World Consumer Rights Day 2026

Safer Internet Day Commemoration 2026

Visit of the Minister for Communications and Information Technology to the TCRA CCC Offices

Pongezi kwa Mhe. Naibu Waziri wa Mawasiliano na Teknolojia ya Habari

Pongezi kwa Mhe. Waziri wa Mawasiliano na Teknolojia ya Habari

Council Members and the Management Team

Kigoma Regional Consumer Committee in a group Photo after Radio Session at Main FM Radio Kigoma

Simiyu Regional Consumer Committee members in a group Photo with Regional Commissioner Hon. Kenan Kihongosi

Group photo after MoU Signing event between Foundation for Civil Society (FCS) and TCRA CCC on advancing consumer protection and rights in the communication sector of Tanzania.

MoU Signing event between Foundation for Civil Society (FCS) and TCRA CCC on advancing consumer protection and rights in the communication sector in Tanzania.